Shipping Policy

Order Processing Time

All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, dispatch may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Time

We ship internationally to most countries. Once your order has been dispatched, estimated delivery time is 6-12 business days, depending on your location and local customs processing.

Please note:

  • Delivery times are estimates and are not guaranteed.
  • Delays may occur due to customs clearance, local postal service issues, weather conditions, or other factors beyond our control.
  • Remote or rural areas may experience longer delivery times.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24-48 hours for tracking information to update after dispatch.

Customs, Duties, and Taxes

For international orders, please note that your order may be subject to import duties, taxes, and customs fees, which are levied once the package reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately at support@trynovira.co — we will do our best to update the address before the order is dispatched, but we cannot guarantee changes once an order has been processed.

Multiple Items

If you order multiple items, they may be shipped separately from different fulfillment locations. This means your items may arrive in separate packages and at different times.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: support@trynovira.co Business Name: TryNovira